Winegard RoadTrip SD Owner's Manual Page 7

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  • TROUBLESHOOTING
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7
Troubleshooting
The RoadTrip
®
antenna does not attempt to nd a
satellite or it never moves.
The dish never stops on any of the signals that
it sees.
1. Check your Power switch to verify that it is in the ON position.
2. Check +12 V wires at unit to verify power.
3. Check fuse on electronics.
PROBLEM
SOLUTION
1. Make sure that your receiver is set up correctly.
For DISH Network, the check switch should read either “Unknown
or “SW64”.
For DIRECTV the receiver should be set for a Two Satellite Oval
Dish.
2.Make sure the primary coax cable from antenna is run to “sat-
ellite in” on back of your receiver and all coax ttings are made
properly.
With DIRECTV, the dish will nd the alternate
satellite but it never nds the primary satellite.
I am not getting all the DISH Network channels
I subscribed to.
The RoadTrip antenna never sees any signals, it
just keeps searching.
Make sure that the Switches on the Electronics Control Box are
set for DIRECTV. See page 3. These switches are found under
the dome, inside the Electronics Control Box.
1. Go to the check switch menu in receiver. Make sure that it’s set
for SW64 and lists both even and odd transponders on satellites
110°, 119° and 129°.
1. Rain, snow or excessive dew on the dome can interrupt the
signal. Snow and dew can be brushed off the dome. If heavy rain
or snowfall is blocking the signal, it may be necessary to wait until
the weather clears.
2. Check to see if the southern sky is clear. Trees, buildings, large
signs or an overpass can block the signal. Find an area where you
can be sure that this is not the problem and try again.
3. Make sure the receiver has power and the satellite dish is con-
nected to the “Sat In” jack.
I have switched satellite service providers. How do I
set my dish for my new provider?
You will need to remove the dome, and set switches to correct
provider. See page 3.
The RoadTrip SDi antenna will lock onto the
proper satellite signal, but loses signal frequently
while In-Motion.
1. Obstructions such as overpasses or thick tree lines will cause
RoadTrip antenna to lose signal.
2. Verify the switch settings, for the correct mounting option have
been chosen.
3. RoadTrip SDi antenna has 720° motion. If cable wrap limit is
reached, cable must unwrap, causing you to lose signal briey.
My receiver appears to be locked up. I cannot get
any response from it.
1. Power off receiver and turn back on.
2. Hold in power button on receiver for three seconds and release.
3. Unplug receiver from outlet for 20 seconds and plug back in.
With DISH Network, my RoadTrip appears to lock
onto signal, but my receiver does not show a pic-
ture or a signal reading.
1. Check the “Check Switch” installed in your receiver. If any-
thing other than “Unknown” or “SW64” is installed, please run the
“Check Switch” test. See page 6.
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