Winegard RM-DM61 Owner's Manual download pdf (Page 16)

Printed in U.S.A. Winegard Company • 3000 Kirkwood Street • Burlington, Iowa 52601 © Winegard Company, 2003, 2005 2451070 Rev3 8/10

WINEGARD MOBILE PRODUCTS LIMITED WARRANTY

(2 YEARS PARTS; 1 YEAR LABOR)

Winegard Company warrants this product against defects in materials or workmanship for a period of two (2) years from the

date of original purchase. During year one (1) of such warranty, Winegard Company will also pay authorized labor costs to an

authorized Winegard dealer to repair or replace defective products. No warranty claim will be honored unless at the time the

claim is made, Customer presents proof of purchase to an authorized Winegard dealer (to locate the nearest authorized

Winegard dealer, contact Winegard Company, 3000 Kirkwood Street, Burlington, Iowa 52601, Telephone 800-288-8094 or visit

www.winegard.com). Customer must provide proof of purchase with a dated sales receipt for the Winegard product to verify the

product is under warranty. If the date of purchase cannot be verified, the warranty period shall be considered to begin thirty (30)

days after the date of manufacture.

If a defect in material or workmanship is discovered, Customer may take the product to an authorized Winegard dealer for

service. Customer must provide proof of purchase to verify the product is under warranty. If the product is brought to an

authorized Winegard dealer for service prior to expiration of year one (1) of the warranty period and a defect in material or

workmanship is verified by Winegard Technical Services, Winegard Company will cover the Winegard dealer’s labor charges for

warranty service. The Winegard dealer must contact Winegard Technical Services in advance for pre-approval of the service.

Approval of the service is at the sole discretion of Winegard Company.

Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located at 3111 Kirkwood Street,

Burlington, Iowa 52601, Telephone 800-788-4417). Customer must return the product along with a brief description of the

problem and provide Winegard Technical Services with Customer’s name, address, and phone number. Customer must also

provide proof of purchase to verify the product is under warranty. If the product is returned before the expiration of the warranty

period, Winegard Company will (at its option) either repair or replace the product.

This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions or fails from: improper

installation, misuse, abuse, neglect, accident, tampering, modification of the product as originally manufactured by Winegard in

any manner whatsoever, removing or defacing any serial number, usage not in accordance with product instructions or acts of

nature such as damage caused by wind, lightning, ice or corrosive environments such as salt spray and acid rain.

RETURN AUTHORIZATION POLICY

A Return Material Authorization (RMA) is required prior to returning any product to Winegard Company or Winegard

Warranty Services under this warranty policy. Please call our Technical Services Department at 800-788-4417 or send an e-

mail to [email protected] to obtain the RMA number. Please furnish the date of purchase when requesting an RMA

number. Enclose the product in a prepaid package and write the RMA number in large, clear letters on the outside of the

package. To avoid confusion or misunderstanding, a shipment(s) without an RMA number(s) or an unauthorized return(s) will

be refused and returned to Customer freight collect.

WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR IMPLIED,

MADE BY ANY OTHER PERSON.

ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS

FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF THIS WARRANTY.

In states that do not allow limitations on implied warranties, or the exclusion of limitation of incidental or consequential

damages, the above limitations or exclusions do not apply.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental or

consequential damages, so the above limitations or exclusions may not apply to you.

This warranty gives Customer specific legal rights. Customer may also have other rights that may vary from state to state.

SATELLITE RECEIVER WARRANTY:

See manufacturer’s limited warranty policy.

Rev. 2/08

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Winegard RM-DM61 Owner's Manual Page 16

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